Sales & Marketing

Rep.AI

Rep.AI is a tool designed to enhance customer engagement and support. It’s typically used to provide live chat and real-time assistance to website visitors. This improves overall customer experience and drive sales. Making it a valuable assets for sales and marketing teams.

Why is Rep.AI Ideal for You?

AI that connects your team to buyers.

AI Live Chat talks with traffic, alerts reps and books meetings for your team. AI Intent uncovers hot prospects on your site for sales follow-up. AI Dialer increases cold call connections and makes your callers more efficient.

Inbound and outbound pipe gen with AI

AI Intent

Uncover hot prospects for signal-powered sales across multiple channels

Visitor identification of your target accounts and ideal customer profiles

Intent scoring from web behavior and other engagement metrics

Data sync with CRM, sequencers and our AI Dialer

AI Live Chat

Engage and qualify every site visitor with personalized text, voice and video AI. Alert human reps for video call handoffs.

Realistic replicas of your reps host live audio and video conversations

Compelling messages on a pre-configured LLM trained on your product marketing

Alerts human reps and encourage rep takeover for live video calls on qualified visitors

AI Dialer

Connect with more prospects in less time with AI-enhanced cold calling.

Targeted high-volume calling as a team with AI parallel dialing and virtual salesfloor

AI Answering Machine Detection skips voicemails with high accuracy

Real-time AI transcription and post-call summary saves reps time

AI Live Chat

The only video AI chat for B2B

Imagine a trained rep, ramped in minutes, who can engage with every visitor on your site and connect them to your team.

 
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How AI Live Chat Works

1. Tune the AI

Scan your site, configure important answers, set audio and visual prompts, and tailor style and tone for your own human-like SDR.

2. Integrate the AI

Connect and configure your CRM and internal messaging so data and alerts can start flowing as soon as Rep.ai starts working with your site visitors.

3. Let Loose the AI

Watch as Rep.ai qualifies leads 24/7 to fill pipeline and empower your team to close more deals.

Your AI replica that sells while you can’t

Use AI Live Chat if…

1

You have quality visitors on your website but your team doesn’t have the time to reach out to them all.

2

You know ChatGPT-on-your-site-as-a-widget is not enough to convert visitors. It needs to be smarter and more compelling.

3

You’re tired of only having a support helpdesk chat on your marketing site. You know you need to engage prospects directly.

Connect Humans with Humans using AI

Rep.ai is built on top of the best live video chat technology on the market. When human reps are alerted of high-quality, high-intent visitors, they can jump into the chat and engage with text, audio or video.

Loaded with more features

Reliable, trustworthy messaging

Train Rep.ai on your website and knowledge base, and give it structured answers about sensitive topics like pricing.

AI Live Chat analytics

Dig into the data about response rates, message effectiveness, and read individual chat transcripts.

Multiple data sources

Configure Rep.ai to represent your business based on knowledge from your website, help center, and fine tuning.

Customize look-and-feel

Make Rep.ai appear like a natural part of your site.

 

Safe & secure

SOC II Type 2 certified and GDPR compliant. Built privacy-first.

Auto re-train

Scans your site for updates and learn accordingly, so you don’t have to retrain every time you make a change.

Powerful AI Models

Rep.ai is built on the latest release of ChatGPT 4o from OpenAI.

Anti-spam intelligence

Rep.ai is trained to handle spam chat messages, and identify and block spam visitors.

AI Intent

Capture intent around the clock

Uncover hot prospects with AI that scans vital signals from web activity, dialer, CRM and connected sources. Build better lists, and reach out to your prospects with perfect timing.

 
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AI detects & tracks accounts in active evaluation

Reveal accounts as they cruise your site, link with CRM data, and notify your team in real time.

Build dynamic lists that automatically update

AI Intent keeps its eyes and ears open, so you don’t have to. Collect signals 24/7 to refresh lists automatically.

Go deep into specific accounts

Monitor hundreds of buying intent data points across all accounts, and aggregates them in one, unified view. Know who is visiting your site, which pages they’re visiting, what they’re interested in, and more.

Watch AI engage with context

Catch 100% of high-quality traffic with AI Live Chat. Never worry about missing another target account or open opportunity on the site again.

Strategic follow-up on high intent

Build lists of ideal prospects at warm accounts. Call with the AI Dialer and send out to sequencers and CRM.

AI Dialer

Reach 5x more prospects with AI-powered calling

Automate manual work with AI, from leaving pre-recorded voicemails to skipping bad numbers, so you can have more conversations and book more meetings.

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More conversations in less time

Rep.ai makes it easier for high-powered dialing teams to reach more ideal prospects. Dial up to 9 lines at once, with AI to detect whether a person or voicemail connects, so you can drop pre-recorded voicemails while using your valuable time to talk to people.

The world’s first inbound-aware dialer

Rep.ai is the only dialer that leverages AI intent signals to build strategic call lists of high-intent accounts and contacts.

  • Call ideal contacts at warm accounts.
  • Convert cold call connects into AI Live Chat when they hit the site.
  • Create more pipeline with powerful new cross-channel tactics.

Level up as a team

Cold calling is a lonely game. Why not learn and grow together? No matter where you are, Rep.ai’s virtual salesfloor lets you dial together. Auto-mute when a prospect picks up, or go into “Live Listen” mode to learn together as a team. Designed for high-powered calling teams, and leaders who want to invest in each of their reps.

Real-time call transcription and summary with AI

Rep.ai automatically transcribes your cold calls, summarizes the transcripts with AI, and syncs them to your sequencer.

High-quality audio, without a delay

“You’re breaking up” is the last thing an SDR wants to hear. Make every call crystal clear, and parallel dial without the delay that gives you away.

Stay out of spam and connect more often

Nobody answers when your caller ID says “Potential Spam”, yet most parallel dialers are marked as spam for high call volume. Rep.ai rotates numbers in realtime, so you aren’t marked as spam and connect more often.

 

Grow your pipeline with data-driven insights

Understand where your team is struggling and uncover coaching opportunities with robust analytics and call recordings. Track outbound conversion rates, call dispositions, and more broken down by rep performance and list performance.

Integrations

Rep.ai syncs account and contact information with your sales and marketing stack. Collect chat transcripts, AI summaries of conversations, and more. Feed Rep.ai the advantage with data about activity, intent, and open opportunities.

Apollo

Pull lists from Apollo to dial from ServiceBell Outbound. Push accounts and contacts to Apollo.

Microsoft Teams

Trigger custom alerts from ServiceBell to specific Teams channels, with user routing and tagging.

Chili Piper

Helps sales teams automatically schedule appointments with leads.

Google Calendar

Connect your availability status to your Google Calendar events.

HubSpot

Sync standard and custom fields to/from ServiceBell and HubSpot. Pull lists into ServiceBell to generate call tasks in the dialer.

Intercom

Convert more website visitors into loyal customers with personalized messages, bots & chat.

Salesforce

Sync standard and custom fields to/from ServiceBell and Salesforce. Pull reports into ServiceBell to generate call tasks in the dialer.

Calendly

Use Calendly links to book meetings through ServiceBell’s live chat.

Zendesk

Customer support, sales, and other customer communication tools to improve customer relationships.

and many more

Read What Others Think

"We increased our inbound leads considerably more than what the marketing side had done just by utilizing RepAI."

Craig Henderson US Head of Sales, Azeus Convene

"Capturing inbound/demand is so much easier with AI and the many tools available today. Some of my favorites right now are RevenueHero, RepAI, CommonRoom and good old HubSpot!"

Lydia Hutchison Head of Bus Dev, Acryl Data

Want to share this positive feeback. I spoke with a very happy and impressed TG customer comment on RepAI functionality! They loved it ”

Denilee Vianzon SDR, Testgorilla

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